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Library Rules and Fees

All the public libraries in Päijät-Häme (the Lahti Region) belong to the Lastu libraries. The collections of all these libraries are available to you. You can reserve and borrow material found in any Lastu library. The material will be delivered to the library you have selected.

The same rules and fees are used at all the Lastu libraries. The Lastu library rules apply to the services and customers of the public libraries in Asikkala, Hartola, Heinola, Hollola, Kärkölä, Lahti, Orimattila, Padasjoki and Sysmä. Public library rules, including the loss of borrowing privileges and being banned from a library are based on the Finnish Library Act (1492/2016).

When you get a library card or agree to be a guarantor, you are committed to following the library rules.

Library services are available to anyone

Using, borrowing and reserving books, magazines, music, films, games and other materials is free of charge, as is guidance and instruction by the staff.

The library charges fees for overdue items, reserved material that has not been picked up and some other services according to library fees. In addition, the library charges fees for unreturned, lost or damaged material. The opening hours of the Lastu libraries can be found on the Lastu website at lastu.finna.fi

The Lastu libraries have spaces that can be reserved or rented. These rooms can be used by individuals or organizations for meetings, for study, work or different activities. The rooms have their own rules of use.

Some Lastu libraries can be used even when there is no staff present. These self-service libraries have their own rules of use.

Library Card

You can get a library card at any Lastu library. To get a library card you need a photo identity card. Approved identity cards are for example a passport, driving license, Finnish Health Insurance Card with a photo and Finnish Identity Card issued by the police. You also need to have a current address in Finland. If you do not have a Finnish social security number, the library card is valid until your residence permit expires.

You must notify the library of changes in your name or contact information. You can also update your contact information on the Lastu website at lastu.finna.fi.

The first library card is free of charge. If the card is lost, inform the library immediately. A card that is reported lost will be cancelled. You are not responsible for items borrowed on a lost card after the library has been notified of the loss.

Library cards for children under 15 and organizations, role of guarantors

Those who are under 15 years old can get a library card with the written consent of a parent or guardian. The guarantor has to be at least 18 years of age. The guarantor’s identity will be checked when applying for the card. The guarantor is responsible for the material borrowed on the card.

A day care centre, school and other institution or organization can get a library card with the written consent of a guarantor, who must be at least 18 years of age. The guarantor’s identity will be checked when applying for the card.

The guarantor is responsible for the material borrowed on the card of the organization. Guarantors have to inform the library of changes in their name or contact information.

PIN Code

In addition to the library card, you need a personal PIN code in order to

  • use the self check-out stations
  • renew items and reserve material on the Lastu website
  • reserve a computer
  • use the self-service libraries
  • use the library’s  electronic materials
  • use other Lastu library services where a login is required

You can get a PIN code at any Lastu library. Bring a photo ID with you. The library may not issue a PIN code by email or over the telephone.

Borrowing and Reserving Material

To borrow items you need a valid library card. You are responsible for the material borrowed on the card. Films and games are borrowed according to the age categories determined by the National Audiovisual Institute.

In general, the loan period is 28 days but it may vary. The loan period for magazines, DVDs, board games and sports equipment is 14 days, as is the loan period for items with a large number of reservations. The loan period for books in the express collection is 7 days. The maximum loan period for eBooks and eAudiobooks is 14 days. EBooks and eAudiobooks are returned automatically at the end of the loan period.

You may renew an item 5 consecutive times on the Lastu website or at any Lastu library unless there are reservations on the item. Patrons banned from borrowing items may not renew their loans. Books in the express collection may not be renewed.

The total amount of items a patron may have on loan at a time is 100. Of these the number of DVDs may not be more than 15, the number of audiobooks 10, console games 4 and Blu-ray discs 4.

You can reserve items on the Lastu website or at the Lastu libraries. When you reserve an item, select the library where you would like to pick it up. When the item is ready for pickup, you will be notified by email, text message or letter.

You should collect the reserved item in 7 days after you have been notified it can be picked up. You can cancel your reservation on the Lastu website unless the item is already on the pickup shelf. In that case, you can still cancel the reservation by contacting the library before the last pickup date. There is a charge for a reserved item that has not been collected in 7 days. If the library is not responsible for the notification of the item not reaching you, this fee will still be charged.

End of the loan period and returning items

The loan period ends when the library closes on the due date. On the web the loan period ends at 12 p.m. You may return the items to any Lastu library. Board games, sports equipment and music instruments have to be returned to the library where they were borrowed.

You may ask for a due date reminder to be sent to your email address. However, even if such a reminder did not reach you because of technical problems, you still have to pay the overdue fines.

You are responsible for the material you have returned in the library’s book drop. Items returned in the book drop after the library has been closed will be removed from your library account only on the following opening day.

Interlibrary loan service

Material that is not owned by any Lastu library can be requested from another library through the interlibrary loan system, either from Finland or from other counties.

Loss of borrowing privileges and how to restore them

You will lose your borrowing privileges if

  • you have been billed for items that are overdue
  • the amount of unpaid charges on your account is 10 euros or more

Your borrowing privileges will be restored when

  • you have returned or replaced the billed items and paid the charges
  • you have paid the accumulated charges

Fees

Overdue fines

If you return or renew your loans after the due date, you will have to pay overdue fines. The fines will be added to your library account. There are no overdue fines for children’s and youth material.

After the due date, overdue fines accumulate every day. However, there is a maximum amount of overdue fines for one item.

You can pay your fees and charges through the library’s website or at any Lastu library. The library fees are shown on the last page of this brochure.

The library charges the overdue fines even if the renewal of an item has failed because of a service interruption on the Lastu website or because of other technical problems.

Organizations that have a library card do not have to pay overdue fines.

Overdue notice

The library sends a first overdue notice when the material is 7 days overdue. A second overdue notice is sent when the material is 21 days overdue. If another customer has reserved the item or if an overdue book is in the express collection, the library sends an overdue notice on the first weekday after the due date. If you do not return or replace the material you have borrowed, you will be billed. A billing fee is added to your charges.

Replacing lost items

You can pay the charges for lost or damaged material at any Lastu library. The replacement fee is the purchase price of the item as shown in the library’s database. If a borrowed item has attached material that is lost, there is a fee for this material.

You can also replace a lost or damaged item by buying the same title for the library. However, DVDs and Blu-ray discs cannot be replaced in this way.

A copyright fee is included in the price of the DVDs and Blu-ray discs purchased by the library. The prices of console games acquired before 1.9.2015 also include a copyright fee. The replacement fee for these materials is 50 per cent of the purchase price. Because of copyright issues, you cannot replace DVDs or Blu-ray discs by buying the same title for the library.

You will not be refunded the charges you have already paid for an item even if you should later return the item to the library.

If you do not return or replace the items you have borrowed, the matter will be referred to a collection agency. In that case, you will also have to pay collection charges.

Ban from the library

Patrons may be banned from the library if they disturb other patrons or the staff, endanger the safety of library visitors and staff or damage library property in spite of warnings. The staff may order a person causing a disturbance to leave the library. Patrons may be banned from a Lastu library for a maximum of 30 days.

Damages and loss of property

If you damage library property, you will have to pay for the damage.

The library is not liable for any damage that a borrowed recording may have caused your equipment.

The library is not responsible for any personal property left on library premises.

Data protection and checking the data in the library record

According to the Personal Data Act (523/1999, 13), libraries have the right to use a patron’s social security number in their records. The borrower record is used to supervise borrowing and also for reserving the library’s public computers, logging into the computers and supervising access to the self-service libraries. Personal data are confidential and will not be given to any outsiders.

The data protection report of the borrower record is available on the library’s website at lastu.finna.fi. Personal data is dealt with according to the EU’s General Data Protection Regulation.